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How pkr345 Handles Your Personal Information

This page sets out exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data collected at registrationPayment data via JazzCash, Easypaisa, RaastCookie and device dataYour right to access or delete dataDirect contact for privacy requests
pkr345 How pkr345 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices are built around four areas: secure storage, cookie transparency, account-level access controls, and a clear retention approach. Each one is described below so you can see exactly what we do rather than take it on faith.

Secure Data Storage

Account data — including your JazzCash or Easypaisa wallet reference — is stored using encryption at rest. Access to stored records is restricted to staff who need it to operate or verify your account.

Cookie and Tracking Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Access Controls

Every account login triggers an OTP sent to your registered mobile number. This means even if someone has your password, they cannot access your account without your phone — protecting your wallet data in the process.

Data Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data at any time through the support channels above.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, these are the channels to use. We aim to acknowledge privacy requests promptly and resolve them as quickly as the nature of the request allows.

Team online

Email Support

Send your privacy request to our support email. Include your registered mobile number so we can locate your account and respond to the right person.

Live Chat

Open the live chat widget from any page on pkr345. State that your query is a privacy matter and an agent will handle it directly rather than routing it as a general query.

In-Account Help

Log in, go to Account Settings, and use the Help section to submit a data or privacy request. This keeps your request linked to your verified account automatically.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about data, privacy and account information. If yours is not here, reach out through live chat or the in-account help form.

We collect your name, mobile number, and the payment identifier you use — such as your JazzCash or Easypaisa number. We also log your device type and IP address when you log in.

It is shared only with the relevant payment processor to match and complete your transaction. We do not pass it to advertisers or unrelated third parties under any circumstances.

Send a request via our support email or through the in-account Help section. Include your registered mobile number so we can verify your identity before releasing any account data.

Yes. You can request deletion of non-essential data at any time. Some data — such as transaction records — may be kept for a required period under applicable rules before it can be removed.

We use session cookies for login continuity and analytics cookies to see how the site is used. You can disable non-essential cookies through your browser settings without affecting your account access.

Each login sends an OTP to your registered mobile number. This two-step check means your account stays protected even if your password is ever compromised — your phone is the second lock.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.